Sales Support Specialist

Laser Shot has an exciting career opportunity for a Sales Support Administrative Assistant/Specialist. We are seeking someone that can provide customer support by assisting with sales procedures. They will process quotes, handle sales-related problems, enter new orders, track orders, and manage customer accounts. The ideal candidate has an Associates or Bachelor’s degree and two years of progressively responsible experience in an administrative or sales position. He or she must have a pleasant and courteous personality, be extremely detail oriented, possess strong administrative and organizational skills, strong phone and computer skills, and have excellent communication and interpersonal skills.


  • Answer and route incoming sales calls to appropriate sales personnel. Pre-screen and follow-up with leads.
  • Handle logistics orders for internal and external events including travel, trade shows and customer demonstrations.
  • Provides pre-sales and post-sales assistance with tasks such as sales paper work, sales and sales quotes.
  • Prepare invoices, pertinent reports, and other projects as assigned.
  • Updates managers by consolidating and forwarding daily action summaries.
  • Provides sales vs. projection results by preparing and forwarding sales tracking reports.
  • Tracks sales expenses by tracking, consolidating, and summarizing expenses; forwarding for reimbursement.
  • Update database records in company CRM program (Activate).
  • Support proposal preparation (gather data, print, bind, etc.).
  • Correspond with customers who have inquiries regarding Laser Shot products or purchases.
  • Record customer correspondence information and deliver to appropriate sales personnel.
  • Process orders for inner-office activities, product demonstrations, salesman equipment, and office equipment.

Required Skills:

  • Detailed knowledge and experience in MS office suite (Word, Excel, Outlook)
  • Ability to become proficient in multiple IT applications
  • Excellent management and organizational skills
  • Strong attention to detail and consistent follow-up crucial
  • Excellent written and oral communication

Education & Experience:

  • 2 year college degree required
  • 4 year college degree preferred
  • 2 to 4 years’ experience in sales or sales support

If you are interested in this position, please send your updated resume to the Human Resources Department email

WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. 

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